Customer Testimonials
Great service and friendly people. Everything done in a timely manner and they have weekend hours which not many service centers have.
Extremely prompt, professional, and friendly service. Impeccably clean facility, excellent updates throughout the process. Nick rocks!!!
I had a great experience at Checkered Flag Toyota with Samantha helping me out and personally overseeing my entire purchase experience from start to finish! She was very flexible and understanding when I wanted to view several different options for used and then new cars and showed me exactly what I wanted and asked for without being overly pushy or steering me in a certain direction like other dealerships I’ve experienced. She did not try to force anything and listened to what I was asking for. Samantha kept me in mind even after I had already put a deposit ...
Hands down best car buying experiences. Samantha M was so amazing. And I love love love my new Rav!
Great dealership. Marc is absolutely wonderful. Thank you for being patient, finding alternatives, but most importantly getting me in the car that I originally came for.
Quick, to the point & communication was outstanding. From booking an appt online to reminder notifications to letting me know when vehicle was ready.
Vehicle purchase. Lots of questions. Peter Levitt was beyond helpful. Patient and informative. Thanks
I had to write this review to let the Tidewater area know just how wonderful this dealership is....My sales person was PETER LEVITT and he was wonderful. I will tell all, if you want to buy a Toyota go see PETER!!!! He is very knowledgeable about all of the different models that Toyota offers, Camry, Tundra and especially new Toyota Crown. I purchased the new 2023 TOYOTA CROWN PLATINUM HYBRID/MAX, This vehicle is a BEAST!!!!! It has the power that will put you out front every time you so desire, 340 horse power along with the 400 lbs of torque, you ...
We had an awesome experience with our salesman, Mikel McGurran. Customer service was excellent and we got a great price on a slightly used vehicle. There was no pressure and the finance manager, Tom, found us the best rate for a used vehicle. Everything was quick too!
Great experience, simple no hassle buying, very upfront and willing to work with what you need and want. Highly recommended.
Easy process to schedule service online or over the phone. Terry Ruffin is an excellent service advisor who values his customers and recommends what is in the best interest of his customers' safety.
Title: Outstanding Product Specialist - Mickel McGurran at Checkered Flag Toyota, Virginia Beach Rating: ⭐⭐⭐⭐⭐ (5 stars) I recently had the pleasure of working with Mickel McGurran, a product specialist at Checkered Flag Toyota, and I cannot speak highly enough of their exceptional service and expertise. From the moment I walked into the dealership, Mickel's soft-spoken nature immediately put me at ease. Their calm and patient demeanor created a comfortable environment where I felt comfortable discussing my vehicle needs and preferences. Overall, I am thrilled with my experience at Checkered Flag Toyota, thanks to Mickel and the entire team. They have ...
No hassle, great customer service. Felt like an appreciated customer. Daniel and Peter were top notch classy gentlemen!
We purchased a Camry at Checkered Flag Toyota. Celia Melendez assisted us with this purchase. She was extremely professional and very knowledge about the vehicle. She was also friendly and easy to work with. Out experience was positive and we would definitely purchase another vehicle from Checkered Flag.
What an amazing car experience I just had with Checkered Flag Toyota. In particular the outstanding customer support from Danny Dalton was incredible. He assisted us throughout the entire process. No hard pressure sales, no hidden costs, no dealer up charges. This is the place to go. Great honest people. Highly recommend.
Great service and a really nice waiting area. The staff are attentive and will take good care of you.
Daryl is the man. He made the process incredibly smooth and made sure all questions we had were answered. If you’re going to shop here for a vehicle I highly recommend going through Daryl Tremblay!
The honesty and friendly service made it feel like I'm being treated fairly. Celia Melendez did an outstanding job!
Brought my car in for service, had exceptionally positive experience with all the staff. Erin Palmer was knowledgeable and helped me resolve my car issues professionally. As a bonus she also brightened up my day with witty humor and outstanding customer service. Thank you Erin!
Mr. Freddie Santos provided outstanding customer service throughout the process of buying my 2023 Toyota Cross LE. He was informative and helpful, and kept me notified throughout the delivery process of the vehicle. I could not be more happy with the vehicle, Toyota checkered Flag Virginia Beach BLVd or Mr. Santos! I would recommend him to anyone looking for a car!Thanks for a thoroughly enjoyable buying experience
Just purchased a new Camry xle. Very hard to find locally. Checkerd Flag was great. They were accurate with ETA and everything was upfront. Peter made things very easy .This was by far the easiest purchase I have ever made.From test drive to driving away was under 2 hours. We will definitely be back. No hard sales from a finance Manger either.
Buying a car can be a little bit harder now a days with everything going on in the world today. They didn't have a large selection on the lot but SAM was awesome!!! He was very patient with us and got us what we WANTED!!! No pressure at all. He was in contact with us through out the entire time the car was being delivered. Once the vehicle arrived with did the electronic paper work and it was super simple (upon credit approval) he went over the extended warranties and actually explained it to us and let us know ...
I have been a customer of Toyota for more than 10 years. Bought one vehicle from Priority and the other from Hall only because it was during the pandemic and stock was extremely low. My sister recommended Checkered Flag to me before I purchased from Priority. I can honestly say Checkered Flags customer service runs circles around the others.
Ryan did a great job assisting us with the purchase of a Toyota highlander for our Pastor. Very knowledgeable and super kind. Thank you, Ryan!!
One of the best dealer service experiences I’ve had. Everything is very streamlined and efficient, the staff is friendly and it is extremely clean. My only complaint is the tech who did my inspection forgot to reinstall the cover for the cabin air filter. Still giving 5 stars though because they did a very thorough and honest inspection of my car and didn’t try to upsell me on anything. This will be the only Toyota dealership I deal with in the area.
We drove from Minnesota to purchase our 2023 Toyota Camry. We had the best experience you could ask for, Thank You Sara for everything. And Thank You Checkered Flag Toyota for treating us with respect. Sincerely the Srocks.
Service I received was good.
I had an amazing experience at Checkered Flag Toyota. The staff was great they made the process so easy and enjoyable. I highly recommend Daryl Tremblay! He goes above and beyond for his customers and tries to help as much as possible. I will definitely recommend Checkered Flag Toyota to anyone looking for a vehicle. Great Service!!
We have been shopping for our dream vehicle for quite some time and checkered flag Toyota presented us with the best deal. Our salesman Dakota Stacy was extremely professional, personable, knowledgeable, and worked extremely hard to get us in our dream vehicle. I HIGHLY recommend Dakota and Checkered Flag Toyota. We are extremely excited to be in our dream vehicle and Dakota and the rest of the Checkered Flag truly went above and beyond to make our experience and purchase amazing! Thank you again!
The Dealer Mikel McGurran is awesome got the car i needed and loved like my entire life. First car btw
Bought my Tundra 1794 at Checkered Flag Toyota. The service department is excellent. Gonna be getting all my cars serviced at Checkered Flag Toyota. Gonna buy another Toyota from them in a couple years.
This is the first time I have used Checkered Flag Toyota Service on Virginia Beach Blvd. in Virginia Beach and I am more than pleased with their service. My 2004 Toyota hasn't driven this well since I bought it! I have also recommended it to my sister.
It took very very long...
Friendly service advisors that keep me informed whether it's good news or bad news
Great Service by Celia, Erin and Columbus. Great teamwork and delivered the best. Easy communication and understanding. Also hats off to their Managers. Appreciate them. Love their work.
Peter was amazing to work with. I hate haggling over a price and it's not something you have to deal with at the checkered flag. Just purchased my 2020 Accord from here and it was a joy the entire process. It felt like I was talking with an old friend as I was guided through the purchase and I couldn't be happier.
Easy car buying experience. We were looking for a lightly used 2022/23 Outback to replace a 2016 model that we were passing to our daughter. Ryan and his team did a great job. Did my research online, by my preference, we communicated via text, videos, and phone calls. Took my wife in to test drive. Inspected and test drove the car that morning. We were driving it home before lunch. No complaints.
Mikel and Daniel S. We’re extremely helpful when I bought my 2019 Honda Civic Touring. They were both very patient and wanted to make sure I got what I was looking for. Shout out to them ! Thank you guys and God bless !
I’m not always able to make appointments because of my unpredictable schedule at times but I’ve never had an issues walking in to get car maintenance done. The representatives are always very kind, patient and clear in providing all the information I need to know. The shuttle service also comes in the clutch when I do a walk in, they take me back home so I don’t have to stay and wait all day but I can go back home and take care of other things while I wait. To know that they also pick you up ...
Stress free and awesome service from start to finish. Only took about an hour to get oil and filter changed along with a tire rotation. All with a pleasant staff.
Don’t even hesitate with regards to service. Checkered Flag treated me and my family like kings and queens. Don’t go to Priority Toyota in Greenbrier, you might as well spit in your own face and kick yourself in the behind on the way out when it comes to service. Trust me.
I was there for less time than I thought I would be.
Honest, Quick, Efficient, and no Pressure to buy. No added costs to the vehicle unless the buyer wants to add them. The only thing I would change is a military discount from the dealership and not specific financial institutions. Otherwise, a great experience.
Stephanie was amazing!
First and foremost, my wife was in a car wreck and our toyota sienna was totaled. When I went to the wreckage center the next day to get stuff out of it, the guy who towed it could not believe that she walked away pretty much unharmed given the state of the vehicle. My family is hardcore Toyota loyalists and will continue to be so as we had to replace our car this was our first stop. Very seldom would i give an auto dealership 5 stars as 90% of the time you buy something you leave wondering if you got the ...
If you want a smooth no hassle car buying experience go to this dealership.
Great experience as always
Fantastic customer service. Very thorough. Very professional
Great Service, knowledgeable staff and services were completed promptly at a reasonable cost. Also appreciate the ride service offered to take you home and pick you up again. Toby really took time with me to answer all my questions and I’m type A:-) great job!!
Was surprised by a lower price than advertised on a brand new vehicle. We got a 2023 for factory invoice
I was very pleased with the attendance and transportation.
Though I decided on a different make and model, then they had at this dealership, I was very, very impressed with the quality of service and hospitality that I received from Daryl. He was top-notch. Kind, patient, knowledgeable, and took all the time I needed to feel comfortable with the options. I will recommend this establishment - Daryl in particular - to anyone looking for a car in the area. Cheers.
Had a great experience here. The employees were very accommodating and were able to find me exactly what I was searching for. Thanks guys!
Sam was real helpful and patient… thank you
Great experience overall. I was kept well informed throughout the process and never felt pressured. Bryan & Alan were especially friendly and helpful. Very happy with my new car!
I enjoy coming to the dealership for servicing. The service rep/tech that took care of me during my most recent visit was kind, courteous and knowledgeable…extremely professional! I’ll definitely request her next time!
Outstanding
Thanks for taking me in on 24 hours notice for a serpentine belt replacement (100,000 mile service). Dallas was a true professional and was great to work with. Thanks to the entire Checkered Flag Toyota team for taking care of me.
Checkered Flag Toyota is in my opinion the Best Toyota Dealership in Virginia if not the East Coast.
My husband and I accompanied my daughter to this dealership yesterday to purchase her first vehicle. Upon arrival we were greeted by Alan with a here to help attitude. Alan listened to what she was looking for and her budget. He included us in the conversation but did not dismiss or talk over my daughter. He was a pleasure to work with made the whole process simple and efficient. And my daughter drove away in a car that she loves and can afford
Took my Tacoma for an oil change. Stephanie was super helpful. Quick service.
I highly recommend Alex he was an amazing product specialist. He helped me with finding the best price, and a better deal for trading my vehicle with a great Interest rate.
Awesome experience at Checkered Flag Toyota! Beautiful place with large inventory but probably the best salesman ever! I highly recommend Daryl Trembay! From my first phone call about a used Toyota I saw on their website to handing me the key and taking my photo for me he was awesome! I came from out of town to purchase and he communicated through text for the few days before I arrived. He even offered to come into work early on one of the days he was not scheduled to accommodate my schedule. The testing of the car was not rushed in ...
Mackenzie was a pleasure to deal with!
Sara White was amazing! She offered much insight to other car options as the one we were originally going to look at sold before we could get there! She found us a great deal and this was honestly the quickest car purchasing experience ever! We expected to be there for several hours and she handled everything so quickly. We got a very fair offer for our trade in compared to other offers we had received. Everyone was professional, nice, and was a great experience all around.
We worked with Daryl on the purchase of a 22’ Volvo XC60 that was located at Checkered Flag Toyota. The whole process was very smooth & Daryl was excellent in answering our questions & ensuring we had a great experience. Very happy with this location!
Always top notch.
Excellent customer service and communications! Erin, my service manager was knowledgeable, polite, professional, and customer-focused. I also like the mobile communications to my phone regarding updates, approvals, and status. I highly recommend.
I get a lot anxiety when buying a car. Fredie went above and beyond to make my buying process easy and calm. Fredie is very friendly and patient. Thank you Fredie for being awesome!
Fredie was very knowledgeable and helpful throughout the whole process of purchasing a vehicle, and all the while maintaining a positive attitude; he made the entire experience stress-free.
Enjoyed having Fredie Santos work with us on purchasing our Tundra. A very knowledgeable person to deal with. I'll definitely be referring others to him!
Mr. Freddie Santos is very helpful and get the better offer very thankful for the help and patience very knowledgeable helping you out on all queation you have will refer to friend
Was straight forward and honest, and worked hard to get me the car I wanted. Courteous and knowledgeable, he made buying a car easy and stressless
I had a great experience here at Checkered Flag Toyota! It was my first time buying from a dealership, and Cecilia made it very easy! My wife and I have been looking for a newer corolla/camry. We started our search at Priority Toyota, and that was our biggest mistake! With the way the market is they felt like they could get anything they wanted for their cars! They hid the price from us, until it was time to buy the car. They ended up wanting $41,000 for a base model corolla with 57,000 miles on it, and with an msrp of $22,0000 ...
Fredie was very informative and could get me into something and drive off the lot! I would recommend him to anyone; he knew what he was doing and tried to get me what I needed.